Terms & Conditions

Last updated: 23/11/2025

These Terms & Conditions (“Terms”) govern your access to and use of Optimatio.io (the “Service”) provided by Optimatio.io (“we,” “us,” or “our”). By creating an account, accessing, or using the Service, you agree to these Terms.

1. Eligibility & Account Registration

  • Provide accurate registration details and keep them up to date.
  • You are responsible for safeguarding your login credentials and all activity under your account.
2. Free Trial & Subscription Plans
  • We offer a 7-day free trial so you can evaluate the Service before subscribing.
  • After the trial, continued use requires a paid subscription.
  • Plan details, pricing, and billing intervals are available within the Service or on our website and may change with prior notice.
  • We may introduce new features or adjust limits; material changes will be communicated in advance.
  • Credit/Debit Card is required during registration
3. Billing, Payments & No-Refund Policy
  • Subscription fees are billed in advance at the start of each billing cycle. You authorize us and our payment processor to charge your designated payment method.
  • If payment fails, we may suspend or terminate access until payment issues are resolved.
  • No Refunds: Because a 7-day free trial is provided, all subscription fees are non-refundable after the trial period ends. Upgrade charges and add-ons are also non-refundable unless required by law.
  • You may cancel anytime; cancellation stops future charges but does not trigger refunds for amounts already paid.
  • Accounting errors will be corrected in good faith once reported.
4. Acceptable Use & Customer Responsibilities

You agree not to:

  1. Upload unlawful, infringing, or malicious content.
  2. Attempt to access other users’ data or disrupt the Service.
  3. Reverse engineer, decompile, or tamper with the Service.
  4. Use the Service for high-risk activities where failure could cause harm.
  5. Violate applicable laws or third-party rights.

You are solely responsible for the data you upload, including obtaining necessary consents and ensuring accuracy.

5. Intellectual Property
  • The Service, including software, branding, and content, is owned by Optimatio.io or its licensors.
  • You receive a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes during your subscription.
  • Feedback is welcome; by submitting it, you grant us the right to use it without restriction or compensation.
6. Data & Privacy

Our use of personal information is described in the Privacy Policy.

We may collect and analyze aggregated and anonymized data to improve the Service.

You retain ownership of your content; we only use it to operate and enhance the Service, per our Privacy Policy.

7. Availability & Support
  • We aim for high availability but do not guarantee uninterrupted access.
  • Scheduled maintenance, emergency downtime, or events beyond our control may affect availability.
  • Support channels and response times are defined in your plan level. We are not liable for delays caused by factors outside our reasonable control.
8. Third-Party Services

The Service may integrate with third-party products. Use of those products is subject to their own terms and policies. We are not responsible for third-party services, their actions, or data handling practices.

9. Termination & Suspension

You may terminate your account at any time through the Service dashboard or by contacting support.

We may suspend or terminate your access for violating these Terms, non-payment, or to comply with law.

Upon termination, your license to use the Service ends. We may retain certain data as required for legitimate business purposes or legal obligations.

10. Disclaimers

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Service is limited to the fees you paid in the 6 months preceding the event giving rise to liability.

We are not liable for indirect, incidental, consequential, punitive, or special damages, including lost profits, data loss, or business interruption, even if advised of the possibility.

12. Indemnification

You agree to indemnify and hold harmless {{Company Name}}, its affiliates, and personnel from any claims, damages, or expenses arising out of:

  1. Your use of the Service.
  2. Your violation of these Terms or any law.
  3. Your content or data (including intellectual property or privacy claims).
  1. Your use of the Service.
  2. Your violation of these Terms or any law.
  3. Your content or data (including intellectual property or privacy claims).
13. Changes to Terms

We may update these Terms periodically. Changes take effect upon posting the updated Terms or upon notice to you (e.g., email or in-app). Continued use after updates constitutes acceptance.

15. Contact Information

For questions about these Terms, contact:

Email: support@optimatio.io

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