Terms & Conditions.

Last updated: 10 June 2026

These Terms & Conditions (“Terms”) govern your access to and use of the Optimatio website (optimatio.io) and application (app.optimatio.io) and related services (together, the “Service”), provided by Optimatio (“Optimatio”, “we”, “us” or “our”). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility and accounts

You must be at least 18 years old and able to enter into a binding contract. You are responsible for your account, for keeping your credentials secure, and for all activity under your account. Provide accurate information and keep it up to date. Notify us promptly of any unauthorised use.

2. The Service

Optimatio provides AI-assisted SEO tools including website audits, keyword and search-visibility tracking, AI content generation, reporting, and on-page recommendations that you can review and apply. Features vary by plan and account type (for example Brand and Agency accounts). We may add, change or remove features over time.

3. Your responsibilities and acceptable use

• You may only connect, scan and modify websites that you own or are authorised to manage. You are responsible for having that authority and for any content you publish through the Service.
• You will not use the Service unlawfully, to infringe others’ rights, to send spam, to attempt to gain unauthorised access, to overload or disrupt the Service, or to reverse engineer it except to the extent permitted by law.
• You are responsible for reviewing AI-generated content, metadata and other recommendations before publishing them. You decide what is applied to your sites.
• You will comply with the terms of any third-party services you connect (for example Google, WordPress, Shopify, Webflow, Wix).

4. Subscriptions, billing and add-ons

• Paid plans are billed in advance on a recurring monthly or annual basis through Stripe, and renew automatically until cancelled. Add-ons and upgrades are billed as additional recurring charges.
• Free trials, where offered, convert to a paid subscription unless cancelled before the trial ends. Trials may be limited to one per customer.
• You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period and you retain access until then.
• Except where required by law (including the Australian Consumer Law), payments are non-refundable and partial periods are not pro-rated on cancellation.
• Plans include usage allowances (for example tracked keywords, AI visibility prompts, websites). Exceeding an allowance may require an upgrade or an add-on. We may change pricing on a prospective basis with reasonable notice.

5. Third-party services and data

The Service integrates with third-party platforms at your direction. Your use of those platforms is governed by their own terms and privacy policies. We are not responsible for third-party services, and their availability or changes may affect features. Our handling of data you connect, including Google user data, is described in our Privacy Policy.

6. Intellectual property

We and our licensors own the Service, including its software, design and content (excluding your data and your website content). We grant you a limited, non-exclusive, non-transferable right to use the Service while your subscription is active. You retain ownership of your own content and data. You grant us the limited rights needed to operate the Service for you (for example to process and display your data and generate outputs you request). Content generated for you by the Service is yours to use, subject to these Terms.

7. AI output and no guarantee of results

The Service uses automated and AI systems that can make mistakes. Outputs are recommendations, not professional advice, and may be inaccurate or incomplete. SEO results depend on many factors outside our control, and we do not guarantee any particular ranking, traffic or business outcome. You are responsible for reviewing outputs before relying on or publishing them.

8. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. Nothing in these Terms excludes rights you have under the Australian Consumer Law or other mandatory consumer protections that cannot lawfully be excluded.

9. Limitation of liability

To the maximum extent permitted by law, Optimatio will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the twelve months before the event giving rise to the claim. Where liability cannot be excluded, it is limited to re-supplying the Service or paying the cost of re-supply.

10. Indemnity

You agree to indemnify and hold Optimatio harmless from claims, losses and expenses arising from your misuse of the Service, your breach of these Terms, your content, or your connection of websites or accounts you were not authorised to use.

11. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate access if you breach these Terms, fail to pay, or use the Service in a way that risks harm to others or to the Service. On termination your right to use the Service ends; certain provisions (including ownership, disclaimers, liability and indemnity) survive.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes we will update the date above and, where appropriate, notify you. Continued use of the Service after changes take effect means you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of Australia, and you submit to the non-exclusive jurisdiction of the courts of Australia, without affecting any mandatory consumer rights in your place of residence.

14. Contact

Questions about these Terms: support@optimatio.io.